Thank you for choosing Barnesville Hospital for your health care services. We hope the care you received was satisfactory and met your needs and expectations. We, in the Patient Financial Services Department, want to assist you with the charges you incurred. The information below outlines our billing and collections process, the payment options and financial assistance available to our patients. Feel free to call us at 740-425-5136 if you have questions.
Charges for Services:
Barnesville Hospital’s official charges (price) for services and items provided to patients are those charges established in the hospital chargemaster. Charges are reviewed annually and adjusted as needed, according to hospital costs and market trends. All patients (inpatients and outpatients) – those with and without health insurance coverage – are billed the same charges for the same services. Patients with no health insurance coverage receive a “Self Pay Discount” on all services provided.
Barnesville Hospital is a participating provider for Medicare, Medicaid, VA, Tricare, Black Lung, and Worker’s Compensation. The hospital is also a participating provider for many commercial insurers and managed care plans. Please be aware that not all services are covered by insurance. Additionally, if our hospital is not a provider hospital under your insurance plan, services at Barnesville Hospital may not be covered by your insurance. It is the patient’s responsibility to know if the hospital is a provider under your particular health plan and to provide all insurance information necessary for us to submit your claim. Patients are responsible for all deductibles, co-payments, co-insurance and for charges not covered by insurance.
No Insurance or Under-Insured
For patients with no health insurance coverage, Barnesville Hospital offers several options to assist you in paying for your services. Please call 740-425-5136 to speak with our Patient Financial Counselor. She will explain the many options available to you, including free and discounted care. Patients who are under-insured or who have high deductibles, co-pays and/or co-insurance may also be eligible for discounted care.
Patient Financial Counselor:
Our Patient Financial Counselor is available to assist your with your patient financial needs. She will attempt to contact all patients with no health insurance coverage to explain payment options and financial assistance available. The Patient Financial Counselor’s office is located on the first floor of the hospital, just off the main lobby. From the lobby, turn right, and go to the first door on the left. Office hours are Monday through Friday, from 8:00 AM to 4:30 PM. If the Financial Counselor is unavailable, the Cashier can also assist you. The Cashier’s Office is located across the hall from the Patient Financial Counselor. The Cashier’s hours are 8:30 AM to 3:00 PM. Evenings, weekends, and holidays, you may obtain information or an application for HCAP/Financial Assistance from the Registration Department. You may also call our Patient Financial Counselor at 740-425-5136. If she is unavailable, feel free to leave your name, phone number, and a brief message and she will return your call. Remember, our Patient Financial Counselor is here to help our patients.
Barnesville Hospital offers many payment options to assist our patients. Cash, checks, and money orders as well as VISA, MASTERCARD, and DISCOVER credit cards and debits cards are accepted. Patients may also make monthly payments. Our Patient Financial Counselor will arrange a payment plan that is affordable for you. Contact her at 740-425-5136. The hospital has also implemented “Point of Service” (POS) Collections.
Point of Service Collections
Barnesville Hospital implemented Point of Service (POS) Collections in November, 2011. This means you will be “asked” to pay your insurance co-pay at the time of service. This is not required, but may eliminate you receiving a bill later. It also helps the hospital keep costs down by eliminating the need to bill the patient for the co-pay later. Many patients also prefer to pay the co-pay at the time of service rather than receive a bill later.
Self Pay patients (those with no health insurance coverage) will be asked to pay a reasonable down payment at the time of service. These amounts are similar to the most reasonable co-pays paid by those with health insurance. Again, this is not required, but it helps patients pay their bill more quickly. It is usually easier to pay bills in increments rather than paying a lump sum.
All POS payments will be credited to the patient’s account the next day.
Self Pay Discount:
All patients with no health insurance coverage receive a 20% discount on billed charges.
Barnesville Hospital participates in the Hospital Care Assurance Program through the Ohio Department of Jobs and Family Services. Under this program, patients may be eligible for “free care” if their family income is at or below 100% of the Federal Poverty Guidelines (FPG) for the family’s size. This program is applicable to all hospital level services. It is not applicable to professional services (such as pathologists and anesthesia providers). However, professional services are eligible for the Barnesville Hospital discounts.
Barnesville Hospital offers discounted care to patients whose family income is between 100% and 250% of the FPG. This financial assistance program applies to the balance due on account and is available to patients with or without health insurance coverage. Discounts range from 25% to 75% based on family income and family size. Patients who are eligible for free care under HCAP and who incur charges for professional services will be eligible for a 100% discount on the professional services through this program.
Free and Discounted Care Criteria:
(based on the Federal Poverty Guidelines for 2016, effective Jan. 25, 2016)
|Family Size||Free Care
< 100% FPG
< 150% FPG
< 200% FPG
< 250% FPG
Medically Indigent Care:
Barnesville Hospital understands that patients sometimes incur exceptionally high hospital bills or multiple bills during a specific time period due to illness or injury. In these situations patients may be eligible for a temporary discount due to their current situation. Barnesville Hospital offers a 50% discount to those who qualify.
Outside Financial Assistance:
Patients may also be eligible for outside financial assistance. Our Patient Financial Counselor can direct you to outside agencies that may be able to assist you, such as Medicaid, SSI, the Veterans Administration, or Victims of Crime. Contact her at 740-425-5136.
Applying for Financial Assistance:
Patients may apply for Financial Assistance by completing the “Application for HCAP/Financial Assistance”. Applications are available from the Patient Financial Counselor, the Cashier, the Registration Department, or by filling out a HCAP/Financial Assistance Application.
The Billing Process
Barnesville Hospital will bill health insurance plans for the services provided. It is very important that patients provide all insurance information and ID numbers so we may properly submit your claim. Failure to provide this information will result in the patient/guarantor being responsible for all charges incurred. After insurances have been billed, accounts with remaining balances due and accounts not covered by health insurance will be billed to the patient/guarantor. The balance due may be the insurance deductible, co-pay or co-insurance amounts, or charges not covered by insurance. To help keep hospital costs down, the hospital prefers all remaining balances be paid within thirty (30) days, but we realize that this is not realistic for many patients. Monthly payments may be made, but a minimum of $25/month must be received each month on each account to keep the account in good standing. Failure to pay the monthly minimum payment will result in the account being transferred to Secondary Billing.
Barnesville Hospital utilizes a secondary billing company, SAKAL Services, to assist us with delinquent accounts. SAKAL Services will pursue payment for a period of sixty (60) days. If after sixty (60) days, no payment has been made, and no payment arrangements have been made, the account will be forwarded to a collection agency. We regret this action may be necessary, but the hospital offers many options to assist our patients before an account reaches this level.
Once an account has been sent to a collection agency, all collection activities will be handled by the collection agency. The agency will encourage the patient to apply for financial assistance, if the patient has not already done so, or set up a payment plan. Accounts still not paid at this point may be subject to court recovery. The collection agency may report unpaid balances to the major credit bureaus.